As we mark 15 incredible years of serving the vibrant community of Orange County, California, Pacific Coast Benz reflects on our journey with immense pride and gratitude. Since our inception, we have remained steadfast in our commitment to providing top-notch service and repair for Mercedes-Benz vehicles, earning the trust and loyalty of countless customers along […]
Your Independent Mercedes Benz Service & Repair Shop Celebrating 15 Years!
Trusted and Loved Mercedes-Benz Service & Repair
Why Service at Pacific Coast Benz and not the Dealer?
Because Pacific Coast Benz prides itself in providing the most competitive pricing and exceptional value with high quality workmanship!
We feature factory trained Mercedes-Benz technicians that are not pressured and are NOT on commission ! We utilize factory and OEM (original equipment manufacture) parts and overall you still save up to 40% off of Dealer prices.
View Our Featured Reviews
- Steve F.
I was referred to Pacific Coast Benz (PCB) by an acquaintance so I thought I would give them a shot. My MBS motorhome needed a new differential cover because it got bent on the bottom after someone tried lifting it with a floor jack. The local dealer was the one who spotted it during an oil change, but their quote to fix it was ridiculously high so I opted not to do the repair last year. It wasn't really leaking that I could see, but there were signs of seepage.
After meeting Tom and Victor I had full confidence they could replace my cover. Parts were ordered, I arranged a time to drop it off and Victor got right on it. Tom and Victor are brothers, both very easy to talk to and you could just tell they were honest guys.
Got a call not too long after I dropped it off and the repair had been done.
I have nothing but good to say about these guys. Great work at reasonable prices. I'm glad I found them.
6/02/2024Liz G.I've been taking my GL550 here for years now. Tom is who I mostly deal with. He's awesome! I trust them and their work. Great prices as well. It's like taking your vehicle to the dealership for the same work but at a fraction of the cost.
I strongly recommend.
5/03/2024Duke L.This is a shout out to Tom the owner at Pacific Coast Benz! We have been taking our cars to him for several years now.
He is very trustworthy and honest. He is efficient and knows what he is doing. Our key fob got stuck in our E500 and he was able to trouble shoot the problem and fix it in an hour! We will not take our cars to anyone else!! Thank you Tom!
7/20/2023Jo N.Always a great experience. Tom and Victor are super friendly and knowledgeable and go above and beyond. They've saved me several times when I was desperate and needed to get back on the road- and without charging an arm and a leg! Very clean shop, easy to get in and out of- and quick turn around time.
7/13/2023Henry M.Well, the reviews were accurate.
Excellent communication, excellent service, no fancy waiting room or loaners.
Just good service.
THANK you Tom for working with my warranty company and demonstrating what repairs were needed.
You have me as a new customer.
I will be back for any maintenance and service needs!
THANKS again.
4/27/2023 - Franky G.
Great work great service really happy with these guys clean job on my vehicle no issues afterwards. My Mercedes was in good hands.
3/25/2021MarieLouise B.I can not say enough how great it was to find Pacific Coast Benz!! I went in with a noticeable problem that has been going on for 2 years, and 3 Dodge dealers could not and would not acknowledge this issue after a new transmission was put into my Sprinter, now just barely out of warranty of course. I explained the issues to Tom and his crew heard and felt it right away when they drove my van..... It was however not an easy fix, but they refused to give up. They found the issue after several days of looking, they fixed it and I am very confident they made sure that everything they touched or saw aside from the one issue was tightened, adjusted and made secure in my van and was right upon completion. I travel a lot in that van, it ran like a top all the way home, 500 miles away!!
The honesty, integrity and professionalism I experienced was a refreshing change from the Dealerships. They are my new mechanics forever!
Thank you Tom and your wonderful, devoted crew !!!
12/01/2020Joseph L.I ran over a center divider and damaged the under carriage of my Mercedes E350. Tom and his crew gave an honest assessment on the extent of damages to my car and referred me to a nearby wheel shop. In the end I was very pleased how everything turned out. I highly recommend Pacific Coast Benz.
11/20/2020Alex V.The team at Pacific Coast truly treated us first class! Tom had us in good hands and good shape in no time!
After taking my numerous past Mercedes to a number of "professionals" SMH ... , this is my go to!!! Their honest and transparent business gave me the confidence to stick with them for all my future needs.
Our new 380 SL came out of their shop pristine and we wouldn't take our Benzes anywhere else going forward!
Reach out to them for truly top tier service and expert German auto sport competence.
And I cannot emphasize the word HONEST anymore.
You can not go wrong with Tom and PCB.
11/07/2020 - Michael F.
after the report on all the work my 87 300 e needed? I thought oh well at least I know now that sinking 10 k into this car wouldn't happen so I went to the boneyard got the parts I needed and worked on it myself.I'm a good mechanic! the mechanic s didn't really even want to work on it at all .it did look mint inside and out though so i went at it. replaced the cis fuel system all the injectors seals cap wires plugs tensioner pulleys belt relays and yeah the water pump! yikes, the meanest job I ever did in my life! long story short? the transmission seal was leaking and I just gave up on it! the car was too small for me anyway so I just sold it cheap and let it go.
tom and vic are honest! fletcher or 5 stars would have bankrupted me,
if you can afford the Benz go for it! they are expensive to repair properly and not all Benz mechanics are out to rip you off i spent 200 hours working on the 300e so? no, I don't want to be a Benz mechanic.
9/06/2020Dyan H.This is my 4th time having them work on my car. THEY ARE TERRIFIC. They do a good job, nothing extra, and they are great customer service and their workmanship is beyond compare. So much better going there rather than Fletcher Jones for expensive service. when I can go their and get the same service much cheaper. THANKS FELLOWS!!!!!!!!!! YOU KEEP AN OLD LADY AND HER CAR HAPPY!!!!!!!
8/26/2020Sam S.Tom, Victor and the entire team are the best! I have been taking my E350 for years after being referred to them by my cousin. They take great care of my car and are honest, professional and reliable and are always available to squeeze me in if I have an emergency or last minute repair.
Believe the reviews you see on Yelp, they are that good and more.
6/15/2020Shane N.So grateful to meet these guys today! Great service on my 2016 glc. Diagnosed issue and resolved it at a good price. Friendly, no hassle - what more could you ask for?!? My new shop for all mercedes needs.
3/16/2020Yuki M.I've recently become the owner of a CLS550, and after doing some research and having a few less than positive interactions with Fletcher Jones, I decided to come in to see Tom, Reed, and Viktor. When I pulled into the driveway, I immediately liked what I saw: no frills, just work.
The waiting/office area is open, clean, and doesn't require you to pay their rent. Tom takes care of the phones and computer stuff. Reed and Viktor are in the other bays taking care of your machines.
I've been in for regular maintenance (oil, transmission, 40k miles) as well as having a washer bottle replaced and the auxiliary radiator replaced. The prices quoted were lower than anything you'd receive from the dealer and the workmanship, attention, and general feeling of humanity are strong here. Going into a Mercedes showroom and dealing with those monkeys is never a pleasant experience, so I'm very happy with PCB and the guys who run the show.
The guys are all really down to earth and know a lot about Mercs. They're fun to talk to as well if they're not too busy and the waiting area houses some interesting models.
If you're shopping around for a talented team of guys to watch over your Merc, I'd suggest paying PCB a visit. The honesty and attention here are much appreciated and encourage me to send others this way.
They're also very knowledgeable about Sprinters too which is a huge plus point.
(Across the street is a large plaza with shopping and food in case you just need to kill an hour or so.)
11/04/2019
ExcellentBased on 49 reviewsTrustindex verifies that the original source of the review is Google.Lenora Plumbing company2024-03-20Always got the best experience with pacific coast benz They take care my sprinter's cargo vans They're fast and very honestTrustindex verifies that the original source of the review is Google.Jesse Granados2024-01-22Excellent customer service, very knowledgeable technicians and most importantly Fair pricing!Trustindex verifies that the original source of the review is Google.Chuck Barrick2023-12-29These guys are great! Keep my Sprinter humming :-)Trustindex verifies that the original source of the review is Google.Ruffini M2023-10-13One off the BestTrustindex verifies that the original source of the review is Google.Bo May2023-07-25Tom was outstanding and I found my new home. I will tell everyone about Pacific Coast BENZ. I had my Sprinter Van back in a couple hours after service. Keep up the great work! If you are looking for an amazing mechanic look no further!!!!!!!!!!!!!!!!!!!!! BoTrustindex verifies that the original source of the review is Google.John Soliman2023-07-04Nice & quick serviceTrustindex verifies that the original source of the review is Google.luvigj stanaj2022-11-29I purchased a vehicle for my son from Pacific coast Benz. 1 year later the car is still running like a top! My son loves it and I love it. Thanks again Pacific Coast Benz. The most honest dependable shop I’ve ever dealt with.Trustindex verifies that the original source of the review is Google.Beach Coast11112022-10-26Tom is 1st class trust yr Benz here period
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Independent Mercedes Benz Service & Repair Shop in Orange County
Votes: 118
Reviews: 118
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