This is a shout out to Tom the owner at Pacific Coast Benz! We have been taking our cars to him for several years now.
He is very trustworthy and honest. He is efficient and knows what he is doing. Our key fob got stuck in our E500 and he was able to trouble shoot the problem and fix it in an hour! We will not take our cars to anyone else!! Thank you Tom!

  Always a great experience. Tom and Victor are super friendly and knowledgeable and go above and beyond. They've saved me several times when I was desperate and needed to get back on the road- and without charging an arm and a leg! Very clean shop, easy to get in and out of- and quick turn around time.

  Well, the reviews were accurate.
Excellent communication, excellent service, no fancy waiting room or loaners.
Just good service.
THANK you Tom for working with my warranty company and demonstrating what repairs were needed.
You have me as a new customer.

I will be back for any maintenance and service needs!
THANKS again.

  Great place. Great value. Fast and friendly service. If you're tired of having to take your Mercedes to Fletcher Jones them look no further. These guys are professionals that handle your needs quickly and will crush the price of the dealership. I'm happy I found em.

  Great work great service really happy with these guys clean job on my vehicle no issues afterwards. My Mercedes was in good hands.

  I can not say enough how great it was to find Pacific Coast Benz!! I went in with a noticeable problem that  has been going on for 2 years, and 3 Dodge dealers could not and would not acknowledge this issue after a new transmission was put into my Sprinter, now just barely out of warranty of course.   I explained the issues to Tom and his crew heard and felt it right away when they drove my van.....   It was however not an easy fix, but they refused to give up.  They found the issue after several days of looking, they fixed it and I am very confident they made sure that everything they touched or saw aside from the one issue was tightened, adjusted and made secure in  my van and was right upon completion.  I travel a lot in that van,  it ran like a top all the way home, 500 miles away!!
The honesty, integrity and professionalism I experienced was a refreshing change from the Dealerships.   They are my new mechanics forever!
Thank you Tom and your wonderful, devoted crew !!!

  Has been able to fix everything!!! The nicest person!! Wouldn't trust my car with anyone else!!

  I ran over a center divider and damaged the under carriage of my Mercedes E350.  Tom and his crew gave an honest assessment on the extent of damages to my car and referred me to a nearby wheel shop.  In the end I was very pleased how everything turned out.  I highly recommend Pacific Coast Benz.

  The team at Pacific Coast truly treated us first class! Tom had us in good hands and good shape in no time!

After taking my numerous past Mercedes to a number of "professionals" SMH ... , this is my go to!!!  Their honest and transparent business gave me the confidence to stick with them for all my future needs.

Our new 380 SL came out of their shop pristine and we wouldn't take our Benzes anywhere else going forward!

Reach out to them for truly top tier service and expert German auto sport competence.

And I cannot emphasize the word HONEST anymore.

You can not go wrong with Tom and PCB.

  Absolutely the best Mercedes service around. Vic and Tom have been taking care of my cars for the last 14 years. Hard to find a cleaner shop and the level of service and honesty is beyond compare. Have sent family and friends to this shop and will continue to do so. Thanks guys!

  after the report on all the work my 87 300 e needed? I thought oh well at least I know now that sinking 10 k into this car wouldn't happen so I went to the boneyard got the parts I needed and worked on it myself.I'm a good mechanic!  the mechanic s didn't really even want to work on it at all .it did look mint inside and out though so i went at it. replaced the cis fuel system all the injectors seals cap wires plugs tensioner pulleys belt relays and yeah the water pump! yikes, the meanest job I ever did in my life! long story short? the transmission seal was leaking and I just gave up on it! the car was too small for me anyway so I just sold it cheap and let it go.
tom and vic are honest!  fletcher or 5 stars would have bankrupted me,
if you can afford the Benz go for it! they are expensive to repair properly and not all Benz mechanics are out to rip you off  i spent 200 hours working on the 300e so? no, I don't want to be a Benz mechanic.

  This is my 4th time having them work on my car.  THEY ARE TERRIFIC.  They do a good job, nothing extra, and they are great customer service and their workmanship is beyond compare.  So much better going there rather than Fletcher Jones for expensive service. when I can go their and get the same service much cheaper.  THANKS FELLOWS!!!!!!!!!!  YOU KEEP AN OLD LADY AND HER CAR HAPPY!!!!!!!

  Honest, honest, honest.  Very experienced professionals that tell you the truth.  I feel good about pricing and they don't do unnecessary work.  They do what my car needs to run well.  Their advice makes me feel good and most important keeps my car running well.

  Tom, Victor and the entire team are the best! I have been taking my E350 for years after being referred to them by my cousin. They take great care of my car and are honest, professional and reliable and are always available to squeeze me in if I have an emergency or last minute repair.

Believe the reviews you see on Yelp, they are that good and more.

  So grateful to meet these guys today! Great service on my 2016 glc. Diagnosed issue and resolved it at a good price. Friendly, no hassle - what more could you ask for?!? My new shop for all mercedes needs.

  I've recently become the owner of a CLS550, and after doing some research and having a few less than positive interactions with Fletcher Jones, I decided to come in to see Tom, Reed, and Viktor. When I pulled into the driveway, I immediately liked what I saw: no frills, just work.

The waiting/office area is open, clean, and doesn't require you to pay their rent. Tom takes care of the phones and computer stuff. Reed and Viktor are in the other bays taking care of your machines.

I've been in for regular maintenance (oil, transmission, 40k miles) as well as having a washer bottle replaced and the auxiliary radiator replaced. The prices quoted were lower than anything you'd receive from the dealer and the workmanship, attention, and general feeling of humanity are strong here. Going into a Mercedes showroom and dealing with those monkeys is never a pleasant experience, so I'm very happy with PCB and the guys who run the show.

The guys are all really down to earth and know a lot about Mercs. They're fun to talk to as well if they're not too busy and the waiting area houses some interesting models.

If you're shopping around for a talented team of guys to watch over your Merc, I'd suggest paying PCB a visit. The honesty and attention here are much appreciated and encourage me to send others this way.

They're also very knowledgeable about Sprinters too which is a huge plus point.

(Across the street is a large plaza with shopping and food in case you just need to kill an hour or so.)

  Once upon a time, I only had service done at the local Mercedes dealership. Not only was I spending waaaay too much but they tried to convince my car was pulling to the left "for safety"... uhhhh, yeah, no. Just no.

Luckily I found Tom and his shop. Seven years later his is the ONLY place I trust repair my car.

Their prices are fair and their work is stellar! I highly recommend them to any Mercedes owner!

Thanks for always taking care of my car, Tom. You have a customer for life!

  Excellent place. Owner is efficient honest and professional.  Highly recommended. They do all types of services here.