This is a great MB shop. I brought my C250/W204 here for some work. Very good communication and easy to work with. I worked mostly with Tom, but also talked to Viktor. They are upfront about what your car needs and doesn't need. And they use all genuine MB parts, including the engine oil. I look forward to coming back for my next service.

  I was referred to Pacific Coast Benz (PCB) by an acquaintance so I thought I would give them a shot. My MBS motorhome needed a new differential cover because it got bent on the bottom after someone tried lifting it with a floor jack. The local dealer was the one who spotted it during an oil change, but their quote to fix it was ridiculously high so I opted not to do the repair last year. It wasn't really leaking that I could see, but there were signs of seepage.
After meeting Tom and Victor I had full confidence they could replace my cover. Parts were ordered, I arranged a time to drop it off and Victor got right on it. Tom and Victor are brothers, both very easy to talk to and you could just tell they were honest guys.
Got a call not too long after I dropped it off and the repair had been done.
I have nothing but good to say about these guys. Great work at reasonable prices. I'm glad I found them.

  I've been taking my GL550 here for years now. Tom is who I mostly deal with. He's awesome! I trust them and their work. Great prices as well. It's like taking your vehicle to the dealership for the same work but at a fraction of the cost.
I strongly recommend.

  This is a shout out to Tom the owner at Pacific Coast Benz! We have been taking our cars to him for several years now.
He is very trustworthy and honest. He is efficient and knows what he is doing. Our key fob got stuck in our E500 and he was able to trouble shoot the problem and fix it in an hour! We will not take our cars to anyone else!! Thank you Tom!

  Always a great experience. Tom and Victor are super friendly and knowledgeable and go above and beyond. They've saved me several times when I was desperate and needed to get back on the road- and without charging an arm and a leg! Very clean shop, easy to get in and out of- and quick turn around time.

  Well, the reviews were accurate.
Excellent communication, excellent service, no fancy waiting room or loaners.
Just good service.
THANK you Tom for working with my warranty company and demonstrating what repairs were needed.
You have me as a new customer.

I will be back for any maintenance and service needs!
THANKS again.

  Great place. Great value. Fast and friendly service. If you're tired of having to take your Mercedes to Fletcher Jones them look no further. These guys are professionals that handle your needs quickly and will crush the price of the dealership. I'm happy I found em.

  Great work great service really happy with these guys clean job on my vehicle no issues afterwards. My Mercedes was in good hands.

  I can not say enough how great it was to find Pacific Coast Benz!! I went in with a noticeable problem that has been going on for 2 years, and 3 Dodge dealers could not and would not acknowledge this issue after a new transmission was put into my Sprinter, now just barely out of warranty of course. I explained the issues to Tom and his crew heard and felt it right away when they drove my van..... It was however not an easy fix, but they refused to give up. They found the issue after several days of looking, they fixed it and I am very confident they made sure that everything they touched or saw aside from the one issue was tightened, adjusted and made secure in my van and was right upon completion. I travel a lot in that van, it ran like a top all the way home, 500 miles away!!
The honesty, integrity and professionalism I experienced was a refreshing change from the Dealerships. They are my new mechanics forever!
Thank you Tom and your wonderful, devoted crew !!!

  Has been able to fix everything!!! The nicest person!! Wouldn't trust my car with anyone else!!

  Always a great experience. Tom and Victor are super friendly and knowledgeable and go above and beyond. They've saved me several times when I was desperate and needed to get back on the road- and without charging an arm and a leg! Very clean shop, easy to get in and out of- and quick turn around time.

  Well, the reviews were accurate.
Excellent communication, excellent service, no fancy waiting room or loaners.
Just good service.
THANK you Tom for working with my warranty company and demonstrating what repairs were needed.
You have me as a new customer.

I will be back for any maintenance and service needs!
THANKS again.